Comcast Customer Service and Them Using Four Letter Words.

Last year we had moved from one apartment to another one and simply all we had to do was call and have our service tranfered via over the phone. The only time a tech needed to come out was when our cable box wasn't seeming to be working properly. And yes we had digital when moved.

So my husband thinking it would be that simple, when we finally moved into our first house. My husband thinking it would be the same thing. Well he got told that they would have to come to the house, climb the electric and cable pole and put in a digital filter. I have seen a filter or more like a blocker before but it was inside our old apartment.

I won't go into all the technology jargon, because I truly don't understand it at all but what pissed me off was when I heard these words come out of my husbands mouth that Comcast customer service rep said. Either to one of her co-workers or under breath in hopes my husband wouldn't hear it.

This woman had the gull to say, "I'm tired of this shit."

Excuse me? But when did customer service people have the right to say that. Aren't you hired to grin and bear it and say those things AFTER you hang up with the customer.

My mind is just so jumbled by this customer service rep that I just can't even focus no more and continue writing this.